REMOTE SUPPORT
WHAT IS REMOTE IT SUPPORT?
During the confined situations that we experience today, Remote IT Support Techaptiva has become more prevalent than ever.
Remote IT Support for small & medium business is the fastest way to resolve IT Problems from practically anywhere in the world. Just a stable internet connection and our remote software that can be downloaded for free below.
Our remote connections are secure and encrypted making our service absolutely safe.
TechAptiva’s focus is being an outsourced IT service provider and we utilise remote IT services as an alternative source for an on-site IT Technician. Additionally, we have IT solutions available to provide and manage your entire IT Infrastructure (local and cloud) remotely.
We are able to provide managed IT support for Servers and Network systems and can remotely resolve most basic, common and complex problems in less time than it would take if we had to resolve the problem on-site.
TechAptiva is your preferred IT support company for remote support and onsite IT services.
Once you run the application an TechAptiva technician can connect to your PC.
Once we’ve connected to your computer we will attempt to fix your IT problems and phone you when we’re done. Remember to close all your confidential information before we connect!
What will you need for TechAptiva to provide Remote IT Support?
• A stable internet connection
• A remote Support Package
Are you working from home?
What you will need to ensure reliable productivity:
• A laptop or PC
• Internet connection
• Remote access to company programs and applications
• A home/cloud-based phone system to your company PABX
• UPS (Uninterruptible Power Supply) to provide power during load-shedding
• Should you require the above for reliable productivity, contact us today.